• ENGAGE

    Mobile Apps for Dealers and Customers

Consumer preferences are evolving, forcing a disruptive transformation in the way dealerships sell and service vehicles. Being able to meet, and even exceed, customer demands will drive customer satisfaction and CSI scores for your dealership.

Connected Communication

Connect with your customers through mobile applications that enhance the experience at every touchpoint. Providing easy access to important dealership services will give your customers new ways to stay connected and more reasons to come back. 

DOUBLE THE SUCCESS OF YOUR MPI RECOMMENDATIONS   
DIGITAL. CONSISTENT. EXCEPTIONAL.

Digital MPI lets your Service Advisors visually communicate technician recommendations, safety concerns and price estimates to your customer’s mobile phone.

More about Digital MPI:
  • Text and email alerts ensure time-sensitive approvals get attention 
  • No more phone tag and long messages 
  • No need to take the vehicle out of the bay while waiting for an approval
  • Less waiting, higher throughput, faster delivery, improved capacity and increased profits 

STAY CONNECTED AND ENGAGED
NEVER MISS A VEHICLE STATUS NOTIFICATION 

Your service staff are not in front of their computers or tablets 100% of the time. The Dealer Messenger app ensures that they will never miss a vehicle status change which will improve throughput, profits and customer satisfaction.

More about Dealer Messenger:
  • Proactive, system-generated notifications of vehicle status updates, and incoming messages 
  • Ability to message internally with other dealer users (1:1, Team or Group)  
  • Text with customers – including images and video 
  • Dealership personnel can receive notifications and subscribe to message threads they want to be a part of
COMING SOON:

INCREASE FIRST VISIT RETENTION
AUTOMATED VEHICLE DELIVERY PROCESS 

Automate the entire vehicle delivery process, introduce every customer to the Service Department and enhance the customer ownership experience with Sales2Service.

More about Sales2Service:
  • Utilize a digital pre-delivery checklist via a tablet-based mobile application
  • Ensure the first service visit for every customer is booked with a built-in Online Scheduler 
  • Register every customer in the OEM ownership portal
  • Validate customer information and preferences at the beginning of the relationship
We ensure the success of every Engage dealership client with our Total Process Consulting & Support package, run by the best team in the industry. Learn why 99% of our customers are Very Satisfied with their experience here.
Engage with your customers no matter where they are.
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Digitize the entire vehicle delivery process.
Free White Paper: Delivering a Digital Service Experience to Every Customer
Customer expectations have changed – are you ready?
““Since deciding to take the leap into wiADVISOR 3.0 in December of 2018, our service department has finally found the one platform that can accomplish a complete service transaction from appointment all the way through follow-up.”
– Eric Frost
Service Director, Tacoma Dodge

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